Senior Test Analyst

Job Title: Senior Test Analyst
Job ID: 90111
Location: Alberta, Canada


What you will be doing:

• Develop, update, and execute test scenarios, test scripts, and test cases aligned with approved business requirements, ServiceNow stories, and acceptance criteria, leveraging approved AI-assisted tools where appropriate to improve test coverage, traceability, and efficiency. 

• Perform User Acceptance Testing (UAT), including functional testing, enhancement testing, regression testing, end-to-end process testing, and retesting activities to validate system functionality and business outcomes. 

• Identify, document, track, and validate defects, including severity assessment, supporting evidence, root cause analysis support, and verification of defect resolution. Utilize AI-enabled tools, where appropriate, to support defect analysis, pattern identification, and documentation activities. 

• Maintain testing documentation, execution records, traceability information, and testing status reports using approved project tools and repositories, while leveraging AI-assisted productivity tools to improve documentation quality and consistency. 

• Support integration testing, data migration validation, and business process validation activities, including the use of AI-enabled tools, where appropriate, to assist in identifying data inconsistencies, process gaps, or testing opportunities. 

• Monitor testing progress and communicate testing risks, issues, dependencies, constraints, and blockers that may impact project timelines or deliverables, utilizing available reporting and analytical tools to support decision-making. 

• Participate in sprint-based and release-based testing activities, including test planning, test execution, defect triage, deployment validation, smoke testing, post-deployment verification, and continuous improvement of testing practices. 

• Develop, update, and maintain training materials and business readiness artifacts, including user guides, quick reference guides, job aids, training presentations, process documentation, knowledge articles, and frequently asked questions (FAQ) content. Leverage approved AI tools, where appropriate, to accelerate content development while ensuring accuracy and quality. 

• Collaborate with Product Owners, SMEs, and business stakeholders to ensure training materials accurately reflect approved business processes, system functionality, and user needs. 

• Support training readiness activities by preparing training scenarios, training datasets, demonstrations, user adoption materials, and AI-assisted learning content where appropriate. 

• Facilitate or support knowledge transfer sessions, user walkthroughs, demonstrations, and training sessions as required, including demonstrating effective use of approved AI-enabled capabilities associated with the solution. 

• Validate training materials, AI-generated content, and documented procedures against system functionality, business processes, and approved requirements to ensure accuracy, consistency, accessibility, and usability. 

• Provide support during go-live, business readiness assessments, operational transition activities, and post-implementation stabilization periods, including assisting users with adoption of new business processes, digital capabilities, and approved AI-enabled tools. 

• Identify opportunities to improve testing, training, documentation, and business readiness activities through the responsible use of Artificial Intelligence (AI) and Generative AI tools, while ensuring compliance with project governance, privacy, security, accessibility, and quality standards. 

• Assess and validate AI-generated outputs used within testing and training activities to ensure content accuracy, relevance, completeness, and alignment with approved business requirements and Government of Alberta standards. 

Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.


For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com