North America Service Sales Manager
Shelton, Connecticut • Direct Hire • April 08, 2026 • 87007
Job Title: North America Service Sales Manager
Job ID: 87007
Location: Shelton, Connecticut
What you will be doing:
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Meet and exceed service sales revenue and bookings targets and other KPIs including contract renewal rates, contract winbacks, and warranty conversions for a $100 million business
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Forecast sales results, track leading KPIs, and lead pipeline management process
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Implement structured performance management for a team of 6-7 inside sales representatives
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Coach inside sales representatives on strategic thinkings (e.g., total customer value, discounting), selling skills (objection handling, negotiations), and pipeline management
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Develop training plans to strengthen product knowledge, cross functional collaboration, and customer engagement
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Work closely with leadership to develop growth strategies for the assigned territory
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Collaborate with Field Service Managers to maintain key customer relationships, proactively identify at-risk accounts, and create mitigation plan
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Partner with Service Sales Product Management Lead to optimize contract pricing and profitability across the service sales portfolio
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Analyze areas for process improvement and guide the business in change management
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Lead hiring, onboarding, and talent development for the service sales team
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Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time.
What you must have:
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5+ years of sales experience in Business-to-Business sales
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3+ years of sales management experience
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Effective time management and organization
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Excellent communication skills
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Ability to work full-time at the company's CT headquarters
Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.
For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com