Business Analyst

Job Title: Business Analyst
Job ID: 68619
Location: Nepean, Ontario


Overview:
Our client in Ottawa, ON is looking for a Business Analyst resource for a 12-month contract to start (with an extension option of an additional 12 months). The position will have a flexible schedule for remote / onsite work but due to regularly required meetings the candidate will need to be in the vicinity of the Ottawa area.


What you will be doing:

• Acting as a lead SME on their assigned SIS module, the Business Analyst is responsible for having a thorough and complete understanding of their assigned module in order to facilitate all key responsibilities and duties, as well as supporting business areas in understanding the SIS functions.

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.

• Facilitate and participate in configuration workshops, module focused working groups, developing future state process maps, supporting (testing, data mapping, Integrations, interfaces, reports, etc.) activities

• Leading ongoing reviews of business processes and developing future state process maps.

• Develop functional specifications documents, updating configuration workbooks and collaborating working with other BAs, BSAs, SMEs and Vendor consultants.

• Documenting and effectively communicating insights and plans to cross-functional team members and management.

• Gathering critical information from meetings with various stakeholders and producing useful reports

• Ensuring solutions meet business needs and requirements.

What you must have:

• Minimum of ten (10) years’ experience as a business analyst;

• Minimum 3-year post-secondary diploma (or equivalent);

• Exceptional analytical and conceptual thinking skills;

• Excellent documentation skills;

• Significant, recent experience with ERP systems, cloud solutions, and transformative projects, including postsecondary student information systems;

• Experience with Thesis Student Management preferred

• Ability to engage/influence stakeholders and work closely with them to determine acceptable solutions;

• Experience with one or more current industry standard back-office processes and process mapping;

• Experience analyzing IT automation solutions combined with business process  improvement initiatives;

• Competency in Microsoft applications including Word, Excel, PowerPoint, Visio, SharePoint, and Outlook.

• Hands-on experience developing process flow chart/diagram and documents;

• Knowledge of data and process modelling;

• Experience in change management;

• Experience working in a post-secondary environment;

• Experience training end users;

• Knowledge of Agile and Waterfall methodology;

• Excellent communicator, both orally and in writing and ability to describe problems to others, to listen and to manage and influence stakeholders;

• Experience with MS Project and integrated planning is an asset;

• Salesforce experience an asset;

• PM experience an asset.