Helpdesk Analyst

Job Title: Help Desk Analyst
Job ID: 74687
Location: Bend, Oregon


Overview:
Are you ready to join a dynamic team of Help Desk Analysts in a world-class enterprise environment? If you're passionate about technology, possess excellent communication skills, and have a servant mentality, we want to hear from you! Join us in providing top-notch support to our clients and expanding your technical skills in a collaborative and
exciting work environment. Apply today to embark on this rewarding career journey as a Help Desk Analyst!


What you will be doing:

• Troubleshoot password resets and resolve login issues promptly.

• Diagnose and resolve hardware issues, including keyboards, mice, and screens.

What you must have:

• Minimum of 1 year of Customer Service/Help Desk experience.

• Exceptional communication skills with a strong focus on customer service.

• Hands-on experience in supporting PC peripherals, such as keyboards, printers, and mice.

• Proficiency in Google Suite (Gmail, Docs, Sheets, Slides) and Microsoft Office 2007 (Excel, Word, PowerPoint, Outlook).

• Proficiency in help desk support, Windows troubleshooting, and technical support.

• Strong phone and communication skills.

• Energetic and driven personality, a perfect fit for our team

• Experience Level: Entry Level

• Shift Availability: Various shifts available from Monday to Saturday, ranging from 5 am to 9 pm.

For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com