Service Desk Analyst
Bend, OR • Direct Hire • January 24, 2025 • 76316
Job Title: Service Desk Analyst
Job ID: 76316
Location: Bend, Oregon
Overview:
Are you ready to join a dynamic team of Help Desk Analysts in a world-class enterprise environment? If you're passionate about technology, possess excellent communication skills, and have a servant mentality, we want to hear from you!
What you will be doing:
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Troubleshoot password resets and resolve login issues promptly.
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Diagnose and resolve hardware issues, including keyboards, mice, and screens.
What you must have:
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Minimum of 1 year of Customer Service/Help Desk experience.
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Exceptional communication skills with a strong focus on customer service.
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Hands-on experience in supporting PC peripherals, such as keyboards, printers, and mice.
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Proficiency in Google Suite (Gmail, Docs, Sheets, Slides) and Microsoft Office 2007 (Excel, Word, PowerPoint, Outlook).
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Proficiency in help desk support, Windows troubleshooting, and technical support.
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Strong phone and communication skills.
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Must be energetic and driven personality, a perfect fit for our team!
For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com