Client Support Analyst

Job Title: Client Support Analyst
Job ID: 76498
Location: Bend, Oregon


Overview:
Are you a detail-oriented professional with excellent communication and documentation skills? Do you thrive in a structured, enterprise business environment and enjoy helping others with technical solutions? If so, we have an exciting opportunity for you! We are seeking Client Support Representatives to assist with a technical deployment project for a leading enterprise client. In this role, you will provide high-quality customer support, ensuring timely issue resolution, thorough documentation, and a seamless end client experience.

 
What you will be doing:

• Provide phone support for a technical project, assisting with task completion, inquiries, troubleshooting, and resolution.

• Maintain clear and professional communication with end clients via phone and email.

• Document all customer interactions accurately and thoroughly in the system.

• Work efficiently in a structured enterprise environment, following standard procedures and protocols.

• Collaborate with internal teams to escalate and resolve complex issues when needed.

• Stay at a computer workstation for the full duration of your shift.

What you must have:

• At least 1 year of experience in a customer support role (customer service, help desk, technical support, etc.).

• Strong verbal and written communication skills.

• Excellent documentation and organizational skills to ensure accurate tracking of client interactions.

• Comfortable working in a professional enterprise setting with a focus on high-quality service delivery.

• Ability to be at a computer full-time throughout the workday.

• No travel required for this position.

 
Other Information:

• Competitive salary and benefits package.

• Opportunities for professional growth and skill development.

• A dynamic and supportive team environment.

• The chance to work on an impactful technical project with a reputable enterprise client.

If you are a customer-focused professional who enjoys working in a structured, technical environment, we’d love to hear from you! Apply today and be part of a team delivering excellence in customer support.


For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com