Service Designer - DBC
Toronto, ON • Contract • January 31, 2025 • 76512
Job Title: Service Designer - DBC
Job ID: 76512
Location: Toronto, Ontario
Overview:
The Service Designer resource will be responsible to conduct the initial portion of the projects discovery phase to gather data and insights about the scope of the problem and prepare an approach for a full discovery assessment/engagement to follow in another phase of the project. The resource will conduct outreach to create the initial stakeholder map, develop an engagement plan and establish goals for the discovery phase. This work will set the requirements and plan for the full discovery phase, which will be conducted in a subsequent phase of the project.
What you will be doing:
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Lead or supervise service design activities and deliverables, including stakeholder workshops, research sessions, analysis and synthesis of insights, experience design direction, service design blueprints and service design or UX prototypes which address end user and business needs and are in accordance with established strategy, standards and protocols.
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Focus on experience design projects (including user research, UX design and service design initiatives) end-to-end and develop innovative approaches and alternative solutions to deliver high quality, efficient services and products that meet end user and business expectations and needs.
What you must have:
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6+ years of experience in service design focusing on development and review of experience design projects (including user research, UX design and service design initiatives) end-to-end and develop innovative approaches and alternative solutions to deliver high quality, efficient services and products that meet end user and business expectations and needs.
For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com