Crane Technician - Alberta

Base Salary Range: $113000 - $130000

Job Title: Crane Technician - Alberta
Job ID: 76952
Location: Acheson, Alberta

Overview:
As a member of the Service team, the Field Technician must be a highly motivated team player who completes the duties required in a professional and timely manner. The hired HD Field Mechanic will be responsible to work in a safe, effective, clean, organized and professional work environment at all times to ensure the company's surpasses our customer’s expectations.

What you will be doing: 
Responsible for all aspects of assigned field service calls, including but not limited to:

• Proactive customer contact in order to properly identify machine faults;

• Timely and accurate diagnosis and repair including computer connection/diagnosis with machine to identify fault codes;

• Effective communication to vendor with respect to Tech Line and / or direct calls in order to facilitate accurate diagnosis;

• Accurate ordering of required parts and follow-up to ensure parts are received in order to complete the assigned service work;

• Accurate and timely service report submissions (includes time cards);

• Care and maintenance of assigned service vehicle and tools;

• Daily vehicle checks and CVOR log-books;

• Effective, open and frequent communication with dispatch and office;

• Responsible for the return of un-used parts upon the completion of field service work;

• Responsible for ensuring that all field service work/inquiries by customers and or field dispatch are managed in a professional and timely manner at all times;

What you must have:

• Exceptional customer service skills;

• Must possess excellent written and oral communication skills;

• Excellent computer skills (Email, Vendor website, Prosis, Tech. Line);

• Excellent time management skills;

• Proficient with hand tools, computer tools, torches, welding equipment, air tools etc.

• Post-secondary diploma and/or relevant work experience required;

• Licensed Heavy Equipment Certification/license (421A) or equivalent.

Salary/Rate Range: 113,000.00 - 130,000.00


For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com