Email Specialist - Remote

Job Title: Email Specialist - Remote
Job ID: 79563
Location: Nevada, USA


What you will be doing:

• Own production of our outbound communications. This includes the setup, scheduling and deployment of our Borrower, Agent and Loan Officer programs as well as the reporting and post-mortems with the working team.

• Be the platform authority for our marketing automation platform.

• Deeply understand its capabilities and how to get things done on the platform. Be the go-to resource for internal partners to help drive usage of the platform for new testing, new programming, and new ways to personalize the experience through our notifications

• Troubleshoot and QA issues as needed with new and existing programs.

• Know your partners internally if you need additional technical help from Engineering, Decision Science, or Consumer Analytics.

• Drive the implementation of deeper personalization into all notification templates.

• Support testing & optimization of outbound communications and share takeaways to the broader organization.

• Own cross-channel by-program/campaign reporting and partners closely with Consumer Analytics to continue to develop our 360 view of the customer to inform future revs of our lifecycle strategy.

• Drive monthly to quarterly audits of data flow, tracking, & delivery.

• Works closely with Engineering and Design to submit and run new requests for work or tickets in process.

• Ensure tracking and QA are in place pre-deployment. Partners with Engineering & Analytics.

Who you must be/ What you must have:

• You have prior experience in marketing campaign automation, campaign management, consumer analytics, and/or performance marketing.

• Knowledge of Salesforce Marketing Cloud and Iterable are a plus.

• Someone who loves execution, documentation and numbers.

• Undeniably results driven and analytical in nature, you are passionate about testing and monitoring results over time.

• You are constantly hunting for new opportunity to do better for our users. •

• You crave the experience to develop campaigns across email, push, in-app, in-browser,

For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com