Clinical Quality Support Specialists - REMOTE

Job Title: Clinical Quality Support Specialist
Job ID: 86418
Location: Arizona, USA - Remote


Overview:
Our client is seeking a detail-oriented Clinical Quality Support Specialist to provide non-clinical operational and administrative support to a Clinical Quality team. This role is essential to ensuring quality review workflows run efficiently by coordinating medical record requests, preparing meeting materials, tracking documentation, and supporting quality improvement initiatives. This is an excellent opportunity for someone with healthcare administrative or managed care experience who thrives in a fast-paced, highly organized remote environment.


What you will be doing:

• Coordinate medical record requests for Potential Quality Issues (PQI) and quality studies

• Perform provider follow-ups to obtain missing documentation

• Prepare and distribute materials for quality meetings and workgroups

• Track document status and maintain detailed follow-up logs

• Maintain department files in compliance with confidentiality and security standards

• Process invoices for medical records and partner with Finance as needed

• Manage incoming and outgoing mail, fax, and overnight correspondence

• Support Provider Credentialing Committee activities

• Assist with data compilation, reporting, and project coordination

• Participate in quality improvement initiatives and departmental meetings

What you must have:

• High School Diploma or GED

• 3+ years of administrative experience or equivalent

• Experience in one of the following environments:

  • Medical office

  • Health insurance

  • Managed care organization

• Proficiency in Microsoft Excel, Word, and Outlook

• Ability to work across multiple systems simultaneously

• Strong organizational and time-management skills

Nice to have:

• Associate degree in Business or Administrative Services

• Knowledge of medical terminology

• Microsoft OneNote experience

• Professional letter writing experience

Core Competencies

• Ability to handle sensitive and confidential information

• Strong multitasking and deadline management in high-volume workflows

• Detail-oriented with excellent document tracking skills

• Independent, self-directed work style in a remote environment

• Customer-focused communication and provider outreach skills

• Collaborative team mindset with strong organizational awareness

Salary/Rate Range: $20.00 to $21.00 hourly with hourly benefit on top


Other Information:
Work Environment

• 100% Remote – must work from an approved state

• Standard business hours with occasional evening meetings

Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other rolaes that may be a good fit.


For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com