Business Analyst 3

Job Title: Business Analyst – WIC MIS & EBT Systems 
Job ID: 79204
Location: Austin, Texas - Hybrid: Local to Austin Only


Overview:
A collaborative project team supporting health and nutrition programs is seeking three experienced Business Analysts to join an initiative focused on transitioning to an enhanced WIC Management Information System (MIS) and Electronic Benefit Transfer (EBT) solution. This role supports high-impact work improving services for women, infants, and children across the state. Candidates should bring a deep understanding of WIC systems and business analysis expertise.

What you will be doing:

• Troubleshooting WIC clinic system issues across the MIS, EBT, and participant portal

• Leading training sessions and developing curriculum related to WIC system modules

• Coordinating with cross-functional teams to document and implement system enhancements

• Developing and executing test plans and user acceptance testing (UAT) for MIS and EBT components

• Reviewing release notes, system documentation, and sprint reports to inform implementation readiness

• Identifying risks and recommending mitigation strategies in collaboration with business leads

• Providing timely and responsive support to internal and external stakeholders

• Reviewing dual participation records and managing system updates for compliance

What you must have:

• 8+ years’ experience supporting WIC MIS, EBT systems, or participant portals

• Strong background in training, testing, and user support within health program environments

• Proven ability to gather and analyze system requirements and translate them into actionable feedback

• Experience writing and managing UAT test cases and validating deliverables against business needs

• Expertise in business process improvement, sprint review, and documentation best practices

• Strong communication and customer service skills with attention to detail and stakeholder collaboration

• Preferred: experience in dual participation review processes and WIC compliance analysis

Be part of a meaningful initiative impacting families across Texas. This short-term engagement offers a chance to work with a committed team on a critical public health transition project. If you're passionate about making systems work better for real people, and you thrive in fast-paced, cross-functional environments, this opportunity is for you.


For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com