Lead Software Engineer - ServiceNow

Job Title: Lead Software Engineer - ServiceNow
Job ID: 79365
Location: Toronto, Ontario


What you will be doing:

• Manage the entire lifecycle of IT assets, including procurement, deployment, maintenance, and disposal.

• Ensure accurate asset tracking and data management in ServiceNow, from initial request to retirement.

• Manage software licenses, entitlements, and compliance to ensure proper usage and reduce financial risk

• Optimize software license usage, track renewals, and minimize unnecessary expenditures.

• Perform software audits and ensure compliance with vendor agreements.

• Track hardware assets (laptops, servers, network equipment) and ensure accurate records in the ServiceNow platform.

• Coordinate asset procurement, inventory management, and disposal processes.

• Ensure compliance with hardware policies, including warranty and end-of-life management.

• Integrate SAM Pro and HAM Pro modules with other ServiceNow platforms (such as ITSM, ITOM) to provide seamless asset tracking and reporting.

• Automate asset management processes where possible, improving efficiency and accuracy.

• Stay up-to-date with the latest trends and updates related to SAM Pro, HAM Pro, and asset management tools

What you must have:

• 6+years of experience with SAMPro, ServiceNow, and asset management software

• Experience in Analysis, Requirements Gathering, customization of various Servicenow modules as per client requirements including but not limited to Servicenow SAM Pro & HAM, Discovery, Incident Management, Service Catalog, Problem Management, Incident Management, Knowledge Management, HRSD etc

• Analysis/Configuring of Software Asset Management (SAM Pro)

• Analysis/Configuring Hardware Asset Management (HAM)

• Experience with SAM processes and frameworks, including: Procurement, Servicenow Discovery, provisioning, maintenance, and retirement 

Strong knowledge of ServiceNow platform, including:

• IT Asset Management 

• CMDB

• Discovery

• Procurement and other relevant modules

• Scrum/Agile methodology

• Configuring Human Resources Service Delivery (HRSD)

For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com