Business Decision Support

Job Title: Business Decision Support
Job ID: 80476
Location: Vancouver, British Columbia

Overview: 
We are seeking an Business decision support professional to join our team and support key business initiatives related to system process mapping, data cleaning, and business requirements gathering. This role is ideal for a detail-oriented and analytical individual who enjoys working with stakeholders, documenting business processes, and supporting data-driven decision-making. The successful candidate will play a critical role in improving business operations and enhancing system efficiencies with the company.

What you will be doing:

• Help develop and maintain business documentation, including standard operating procedures, user guides, and training materials.

• Assist in developing and maintaining system process maps to document workflows and business operations.

• Collaborate with cross-functional teams, including IT, academic units, and administrative staff, to support project implementation.

• Work with stakeholders to gather, analyze, and document business requirements for process improvements and system enhancements.

• Assist in identifying pain points and inefficiencies in existing processes and propose actionable solutions.

• Support data cleaning and preparation to ensure data integrity for reporting and analysis.

• Perform basic data analysis to support decision-making and improve process effectiveness.

• Participate in user acceptance testing (UAT) to ensure successful implementation of system changes.

• Assist in preparing reports, presentations, and dashboards to communicate findings and recommendations to stakeholders.

Community of Practice Support:

• Maintains an internal knowledge base to ensure consistency and adherence to best practices.

• Works with Practice Leads or content owners to review proposed content and provide recommendations on how to integrate into the internal framework.

• Assists in the development and maintenance of documentation.

• Supports development and design of Product Managers events.

• Preparing bi-weekly hub communications and the monthly, newsletter, and Lunch and Learn sessions.

• Attends meetings and prepares monthly reports to highlight content changes to the Practices, Procedures, and system instructions.

• Harmonizing all documents/records for the Product Release Process.

• Actively maintaining/managing deliverables lists, links, etc.

• Updating the Product Workplan fields.

• Monitoring Product Workplan discrepancies, cleaning up, and following up with partners to assist in making their edits.

• Coordinating the Document Release notification for all operational documents related to products, processes, and systems on a monthly basis.

What you must have:

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field (or equivalent work experience).

• 1+ years of experience in business analysis, data analysis, or a similar role (internships or co-op experience included).

• Strong analytical and problem-solving skills with the ability to interpret data and process workflows.

• Experience working with business process documentation tools (e.g., Visio, SharePoint, Confluence, Jira) is an asset.

• Excellent communication and stakeholder engagement skills.

• Ability to work independently and collaboratively in a fast-paced environment.

• Detail-oriented with strong organizational and time management skills.

• Experience working with enterprise systems (e.g., Microsoft Dynamics, CRM tools) is an advantage.

 Salary/Rate Range: $49 -$60 per hour


Term: 12-month; contract most likely to extend


For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com