Field Service Technician (HV Test Equipment)

Field Service Technician – (HV Test Equipment)

Location: Fort Collins, Colorado  
Compensation: $30–$35/hour (flexible based on experience)
Travel: 25–50% (primarily domestic; some international)
Full Benefit Package

The Opportunity

A well-established manufacturer of advanced electrical test equipment is adding a Field Service Technician to support growing customer demand. This is a newly created role offering long-term stability, deep technical training, and meaningful ownership over complex service work.

This position is ideal for an electronics professional who enjoys hands-on troubleshooting, values independence, and wants to develop expertise in high-voltage test systems over time.

What You’ll Be Doing

• Repair, calibrate, and maintain complex electrical and electronic test equipment

• Perform service both in-house and at customer sites

• Support customers via phone, email, and virtual tools (Teams)

• Troubleshoot issues to the component level

• Prepare, test, and calibrate equipment prior to customer delivery

• Generate accurate service and calibration documentation

• Coordinate with internal service, engineering, and sales teams

• Follow documented quality and safety procedures (ISO environment)

• Support field visits, including planned and reactive service calls

Training & Ramp-Up

• Structured onboarding 

• Initial focus on in-house service alongside experienced technicians

• Gradual progression to advanced systems and on-site customer work

• Strong technical support — without micromanagement

What We’re Looking For

Required

• Strong foundation in electronics (education or equivalent experience)

• Ability to read and understand schematics

• Experience using electronic test equipment (DMMs, oscilloscopes, probes, generators, etc.)

• Comfortable working independently and managing your own workload

• Clear written and verbal communication skills

• Willingness to travel and work extended days when required

Preferred / Assets

• High-voltage equipment experience (can be trained with strong fundamentals)

• Field service or calibration background

• Component-level troubleshooting and soldering experience

• Experience in regulated or quality-driven environments

Travel & Work Schedule

• Approximately 18 trips per year

• Mostly domestic travel with occasional international trips

• Combination of planned and reactive service visits

• Travel days may exceed standard hours; overtime is expected and supported

How Success Is Measured

• Turnaround time on serviced equipment

• Monthly volume of units serviced

• Low rate of repeat issues or returns

• Quality, accuracy, and customer confidence — not micromanaged metrics

Why This Role Stands Out

• Skills-first hiring approach (not rigid salary filtering)

• Long-term technical growth in a niche, in-demand field

• High trust, low micromanagement environment

• Direct impact on customer success and product quality

• Stable team with deep technical expertise