Medical Program Assistant Associate (MPAA)

Job Title: Medical Program Assistant Associate (MPAA)
Job ID: 89129
Location: Green Bay, Wisconsin


Overview:
We are seeking a detail-oriented and highly organized Medical Program Assistant Associate (MPAA) to provide essential administrative support in a fast-paced healthcare environment. This high-demand role is responsible for managing patient and legal requests for medical record reviews, maintaining accurate electronic health records, and providing administrative support to a multidisciplinary clinical team.
Schedule

• Hours: Monday through Friday, 7:45 AM – 4:30 PM

• Meal Break: 45-minute unpaid lunch from 11:45 AM – 12:30 PM

What you will be doing:

• Coordinate and manage patient and legal requests for medical record reviews and releases.

• Retrieve, review, redact, and prepare healthcare records in accordance with HIPAA and organizational policies.

• Facilitate the timely release of medical records to authorized individuals and entities.

• Process a high volume of record requests, averaging 30 or more requests per month, while maintaining accuracy and confidentiality.

• Scan and upload medical documentation into the electronic medical record (EMR) system, ensuring records are complete and accurately filed.

• Provide administrative support to approximately 10 healthcare providers, assisting with daily operational and clerical needs.

• Perform a variety of additional administrative duties, including document preparation, data entry, scheduling support, correspondence, and record maintenance.

• Maintain strict confidentiality of patient information and comply with all applicable privacy regulations.

• Collaborate effectively with clinical and administrative staff to ensure efficient workflow and exceptional patient service.

What you must have:

• High school diploma or equivalent required; additional medical office or administrative training preferred.

• Previous experience in a medical office, healthcare setting, or medical records department preferred.

• Familiarity with electronic medical records (EMR) systems and medical terminology is preferred.

• Strong organizational, time management, and multitasking skills.

• Excellent attention to detail with the ability to maintain accuracy in a high-volume environment.

• Proficient in Microsoft Office and standard office equipment.

• Strong written and verbal communication skills.

• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.

What you must have:

• The ideal candidate is organized, dependable, and thrives in a busy healthcare environment.

• They possess exceptional attention to detail, can effectively prioritize multiple responsibilities, and are committed to delivering high-quality administrative support while ensuring the confidentiality and integrity of patient records.

Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.


For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com